Unified Agent Desktop
Desktop interface for human agents to work alongside AI agents with live dashboards.
What it does
Desktop interface for human agents to work alongside AI agents with live dashboards.
- Customer support
- Lead qualification
- Appointment setting
- Collections
- Bookings
- Category
- Agent assist and quality
- Built for
- Financial services and insurance
- Users
- Financial services, Healthcare, Education, Local services and 6 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Regal doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Regal. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- HIPAACompliant
- PCI DSSCompliant
- GDPRCompliant
- CCPA/CPRACompliant
- Data encryption utilized
- Unique account authentication enforced
- Production application access restricted
- Encryption key access restricted
- Penetration testing performed
- Control self-assessments conducted
- Asset disposal procedures utilized
- Portable media encrypted
- Continuity and Disaster Recovery plans established
- Continuity and Disaster Recovery plans tested
- Cybersecurity insurance maintained
- Customer data deleted upon leaving
- Data retention procedures established
- Data classification policy established
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