Slack Agent
Ask questions and take action from Slack using the same customer context, tools, and permissions available in Pylon.
What it does
Ask questions and take action from Slack using the same customer context, tools, and permissions available in Pylon.
- B2B Support
- Customer Success
- Category
- Customer support agents
- Users
- B2B companies, 1,500+ customers globally
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Free trial$0
- Pylon offers for prospects
- Professional$89/seat
- On an annual contract
- Plus required agentic credits
- Minimum commitment of 5,000 credits
- EnterpriseCustom
- Seat-based plus credit usage-based
- Advanced ($139/seat on an annual contract)
Prices as published by Pylon, checked Oct 2026.
Security and compliance
As reported by Pylon. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- ISO/IEC 42001Compliant
- ISO/IEC 27001Compliant
- HIPAACompliant
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