Non-Emergency Triage
AI-powered triage for non-emergency calls.
What it does
AI-powered triage for non-emergency calls. Dynamic AI voice assistant converses with callers to identify and act on needs; bilingual English/Spanish; human-in-the-loop transfers emergencies to call-takers immediately.
- 911 call-taking
- 911 dispatch
- non-emergency call triage
- quality assurance and training
- translation
- situational awareness
- Category
- Emergency response and public safety
- Built for
- Media and entertainment
- Users
- 911 operators, call-takers, dispatchers, supervisors and 2 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Adoption
Who uses it?
“We have some SOPs that contain multiple level decision trees…with the Prepared system...we've been able to get the caller help in about a minute.”
Read supporting sources
We have some SOPs that contain multiple level decision trees…with the Prepared system...we've been able to get the caller help in about a minute.
Read source · www.prepared911.com ↗
Customer satisfaction
Are customers happy with it?
“We have some SOPs that contain multiple level decision trees…with the Prepared system...we've been able to get the caller help in about a minute.”
Read supporting sources
We have some SOPs that contain multiple level decision trees…with the Prepared system...we've been able to get the caller help in about a minute.
Read source · www.prepared911.com ↗
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
Pricing
Pricing not available
We don't have pricing details for Non-Emergency Triage yet. Ask Prepared for a quote.
Security and compliance
As reported by Prepared. Ask for audit reports before you buy.
- CSA STAR Level 1Compliant
- NIST CSFCompliant
- physical safeguards
- electronic safeguards
- procedural safeguards
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