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Polimorphic Platform

Investigations and case management · by Polimorphic

End-to-end AI-powered customer service platform designed exclusively for government service delivery, connecting service delivery from first contact through resolution across every channel.

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What it does

End-to-end AI-powered customer service platform designed exclusively for government service delivery, connecting service delivery from first contact through resolution across every channel.

  • Government service delivery
  • Constituent relationship management
  • Voice-based resident support
  • AI chatbot and search
  • Permit and license workflows
Category
Investigations and case management
Built for
Government and public sector
Users
Cities & Towns, Counties, State Agencies, Federal and 1 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Polimorphic doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Polimorphic. Ask for audit reports before you buy.

  • SOC 2Compliant
  • HIPAACompliant
  • Data encryption utilized
  • Remote access MFA enforced
  • Remote access encrypted enforced
  • Password policy enforced
  • MDM system utilized
  • Unique network system authentication enforced
  • Control self-assessments conducted
  • SOC 2 - System Description
  • Board charter documented
  • System changes externally communicated

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