Prepared
End-to-end assistive AI platform for emergency response; described as the intelligence layer of Axon 911, covering call-taking, dispatch, non-emergency triage, and quality assurance for PSAPs.
Where Prepared ranks
Current edition · updated Oct 20, 2026About Prepared
End-to-end assistive AI platform for emergency response; described as the intelligence layer of Axon 911, covering call-taking, dispatch, non-emergency triage, and quality assurance for PSAPs.
Products
All-in-one assistive AI platform for 911 call-taking, dispatch, and quality assurance.
AI-powered triage for non-emergency calls.
Assistive AI for 911 call-takers.
Assistive AI for 911 dispatchers.
AI-powered quality assurance for PSAPs.
Holistic solution for 911 operators combining call-taking, dispatching, and quality assurance with assistive AI and next-generation media and text.
Emergency response technology for communities.
What customers say
“have caused so many challenges for 9-1-1 that companies have built solutions to address the problem.With staffing down, accidental calls rising, and overall call volume rising around the country, can AI represent a possible salve?Download this free toolkit by filling out the form below to find out! AI has begun to penetrate the realm of public safety, with companies beginning to incorporate AI-powered solutions into their offerings. 9-1-1, in particular, has become a hotbed for new applications of AI. Day after day, call after call, telecommunicators listen to people’s worst moments and navigate emergencies with calm to dispatch an appropriate and effective response. Amidst the call to call chaos, the International Academies of Emergency Dispatch (IAED) highlights that agency staffing has reached crisis levels. Amplifying the issue, modern consumer technology has caused a boom in the amount of accidental 9-1-1 calls, jamming up the emergency line and pulling telecommunicators away from real emergencies.”
“The summary that Assistive Call-Taking creates is just so clean. It's transcribing the call, so even if we didn't catch every detail of what the caller was saying while handling radios, we could go back and document all of the details, and it creates the summaries for us. It makes our narratives cleaner and more descriptive.”
“It was a game-changer to focus fully on managing the critical incident and supporting our officers, knowing that Prepared was handling all non-emergency calls in the background, without dispatchers having to interrupt their work by putting callers on hold just to stop the ringing and distractions.”
- QA + Training
Prepared reports that St. John's County 911 implemented Automated QA + Training, replacing a manual process that reviewed about 2% of calls with automated review of every call. The vendor reports a 90% reduction in…
Case study - Non-Emergency Triage
Prepared reports that Galt Police Department uses Automated Non-Emergency Triage to handle routine calls and Assistive Call-Taking for live transcripts and summaries. The story describes dispatchers maintaining focus…
Case study
Security and compliance
As reported by Prepared. Ask for audit reports before you buy.
- CSA STAR Level 1Compliant
- NIST CSFCompliant
- physical safeguards
- electronic safeguards
- procedural safeguards
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