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QA + Training

Emergency response and public safety · by Prepared

AI-powered quality assurance for PSAPs.

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What it does

AI-powered quality assurance for PSAPs. Evaluates 100% of calls in real time with automatic protocol checks, audio playback, transcripts, custom flags and tags. Surfaces coaching moments, training gaps, and QA scores to develop staff faster and improve retention.

  • 911 call-taking
  • 911 dispatch
  • non-emergency call triage
  • quality assurance and training
  • translation
  • situational awareness
Category
Emergency response and public safety
Users
911 operators, call-takers, dispatchers, supervisors and 2 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Prepared doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Prepared. Ask for audit reports before you buy.

  • CSA STAR Level 1Compliant
  • NIST CSFCompliant
  • physical safeguards
  • electronic safeguards
  • procedural safeguards

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