NiCE CXone
All-in-one Customer Experience AI Platform that unifies data, AI agents, and orchestration to automate and resolve customer journeys.
What it does
All-in-one Customer Experience AI Platform that unifies data, AI agents, and orchestration to automate and resolve customer journeys.
- Customer service automation
- Workforce empowerment
- Engagement orchestration
- Category
- Customer support agents
- Users
- Enterprise
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Usage-based$110/agent/month
- Per month (Omnichannel Suite)
- Monthly billing in arrears
- No prepay
Prices as published by NiCE, checked Oct 2026.
Security and compliance
No security details published yet
NiCE hasn't published certifications or security practices for NiCE CXone that we could find. Ask their team for audit reports.
Reviews
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