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NiCE

Provider of customer experience (CX) AI platforms, focusing on automation, workforce empowerment, and engagement orchestration.

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Founded: Not disclosed
Headquarters: Not disclosed
Company size: Not disclosed
Products tracked: 7

Products by NiCE

7 products

NiCE CXoneAll-in-one Customer Experience AI Platform that unifies data, AI agents, and orchestration to automate and resolve customer journeys.0.00 reviewsCustomer Support Agents

Voice ServicesCloud voice and data services described as carrier-grade and AI-ready, providing global voice coverage for contact centers.0.00 reviewsCustomer Support Agents

AI Interaction RoutingProduct focused on AI-driven routing of customer interactions.0.00 reviewsCustomer Support Agents

Engagement OrchestrationAI-powered tools to streamline customer service workflows and optimize operations.0.00 reviewsCustomer Support Agents

Quality ManagementSolution powered by generative AI to evaluate interactions, provide insights, and support coaching at scale.0.00 reviewsAgent Assist & Quality

Copilot for AgentsAI companion tool delivering real-time coaching and productivity assistance to customer service agents.0.00 reviewsCustomer Support Agents

Copilot for SupervisorsTool designed to empower supervisors with focus and productivity enhancements.0.00 reviewsCustomer Support Agents

Rankings

Appears in these rankings

Across industriesCoach Performancevia Copilot for Agents#7Learning, Training & Simulation

Pricing for NiCE

Subscription

This is the broad commercial model reported for NiCE. Product-level terms are listed below when available.

NiCE CXoneAll-in-one Customer Experience AI Platform that unifies data, AI agents, and orchestration to automate and resolve customer journeys.

Pricing model: Subscription

Trust profile

Security and compliance

No compliance claims have been published for this company.

Product portfolio

Markets

Customer Service7 Productivity & Collaboration1

Industries served

Telecommunications1

Company details Public record

Website: nice.com
Deployment

Online profiles4

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