Customer Communities

Customer success · by Gainsight

A hub for anytime, anywhere self-service enabling customers to learn and connect.

What it does

A hub for anytime, anywhere self-service enabling customers to learn and connect.

  • user adoption
  • retention
  • expansion
  • product analytics
  • in-app engagement
  • customer education
  • customer communities
  • scale efficiency
Category
Customer success
Built for
Education
Users
growing businesses, Customer Success organizations, enterprises, product teams and 1 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0
  • EnterpriseCustom
    • Tiered plans: Professional includes 3 Admin Seats
    • Business includes everything in Professional plus 5 Admin Seats

Free trial on paid plans

Prices as published by Gainsight, checked Oct 2026.

Security and compliance

No security details published yet

Gainsight hasn't published certifications or security practices for Customer Communities that we could find. Ask their team for audit reports.

Reviews

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