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Extraction
Turn conversations into structured columns.
What is Extraction?
Turn conversations into structured columns. Define a typed schema and Boom fills it from each closed conversation, including audio and images. Results land on the Engagements dashboard and export to CSV or Excel.
Product typeCustomer Success
Pricing · Usage Based, Subscription
Deployment
APINot available
What teams use Extraction for
collections
churn recovery
retention
onboarding
sales
customer research
re-KYC
data refresh
compliance reviews
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2 Type I
SOC 2 Type II
ISO/IEC 27001
ISO/IEC 42001
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
