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Extraction

Customer success · by Boom

Turn conversations into structured columns.

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What it does

Turn conversations into structured columns. Define a typed schema and Boom fills it from each closed conversation, including audio and images. Results land on the Engagements dashboard and export to CSV or Excel.

  • collections
  • churn recovery
  • retention
  • onboarding
  • sales
  • customer research
  • re-KYC
  • data refresh
Category
Customer success
Users
growing customer teams, regulated fintechs
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Boom doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Boom. Ask for audit reports before you buy.

  • SOC 2 Type ICompliant
  • SOC 2 Type IIIn progress
  • ISO/IEC 27001In progress
  • ISO/IEC 42001In progress

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