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Navigator
24/7 customer co-pilot for onboarding, training, and support that guides users through product features, resolves issues, and personalizes interactions to reduce drop-offs and b...
What is Navigator?
24/7 customer co-pilot for onboarding, training, and support that guides users through product features, resolves issues, and personalizes interactions to reduce drop-offs and boost activation.
Product typeCustomer Success
Pricing ·
Deployment
APINot available
What teams use Navigator for
automate complex regulated customer operations
customer support resolution
inbound sales conversion
customer onboarding and retention
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2
PII encrypted in transit and at rest
Customizable redaction
Customer data not used for model training
Access controls and role-based permissions
Network and infrastructure monitoring
Audit logging and regular security reviews
Two-factor authentication for internal systems
Vendor due diligence and data processing agreements
Employee training on data privacy and security best practices
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
