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Solve

Customer support agents · by Forethought

Omnichannel agentic AI agent that resolves customer inquiries end-to-end across chat, email, voice, Slack, and headless channels.

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What it does

Omnichannel agentic AI agent that resolves customer inquiries end-to-end across chat, email, voice, Slack, and headless channels.

  • Automate customer support resolutions
  • Classify and route tickets
  • Assist human agents
  • Surface insights and knowledge gaps
  • Evaluate agent QA
Category
Customer support agents
Users
CX Teams, Support Agents, Operations, Security & IT and 2 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#3 · provide written supportView ranking →

Adoption

Who uses it?

“We would drown in tickets if we didn’t have Solve’s 80% deflection.”

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Customer satisfaction

Are customers happy with it?

“We would drown in tickets if we didn’t have Solve’s 80% deflection.”

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Value for money

Are the benefits worth the cost?

“We’d have to hire 3 full-time agents to maintain our team’s current workload if we were to try to replace it with human support.”

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  • We’d have to hire 3 full-time agents to maintain our team’s current workload if we were to try to replace it with human support.
    Read source · forethought.ai ↗

Popularity

How much interest does it attract?

Coming soon

Product-specific search-interest measurement is not available yet.

Pricing

  • CustomCustom
    • Quoted by their sales team

Prices as published by Forethought, checked Nov 2026.

Security and compliance

As reported by Forethought. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • ISO/IEC 27001Compliant
  • NIST SP 800-53Compliant
  • Data encryption at rest
  • TLS encryption in transit
  • Production secrets managed with AWS tools
  • PII redaction during ingestion
  • PHI redaction during ingestion
  • Financial data redaction during ingestion
  • Original data deletion within 24 hours
  • Security design reviews
  • Threat modeling
  • Regular penetration testing
  • Employee privacy and security training
  • Specialized security training for engineers
  • Data Protection Officer appointed
  • Sensitive data redaction (best effort basis)

Alternatives

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