Solve
Omnichannel agentic AI agent that resolves customer inquiries end-to-end across chat, email, voice, Slack, and headless channels.
What it does
Omnichannel agentic AI agent that resolves customer inquiries end-to-end across chat, email, voice, Slack, and headless channels.
- Automate customer support resolutions
- Classify and route tickets
- Assist human agents
- Surface insights and knowledge gaps
- Evaluate agent QA
- Category
- Customer support agents
- Users
- CX Teams, Support Agents, Operations, Security & IT and 2 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Adoption
Who uses it?
“We would drown in tickets if we didn’t have Solve’s 80% deflection.”
Read supporting sources
We would drown in tickets if we didn’t have Solve’s 80% deflection.
Read source · forethought.ai ↗
Customer satisfaction
Are customers happy with it?
“We would drown in tickets if we didn’t have Solve’s 80% deflection.”
Read supporting sources
We would drown in tickets if we didn’t have Solve’s 80% deflection.
Read source · forethought.ai ↗
Value for money
Are the benefits worth the cost?
“We’d have to hire 3 full-time agents to maintain our team’s current workload if we were to try to replace it with human support.”
Read supporting sources
We’d have to hire 3 full-time agents to maintain our team’s current workload if we were to try to replace it with human support.
Read source · forethought.ai ↗
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
Pricing
- CustomCustom
- Quoted by their sales team
Prices as published by Forethought, checked Nov 2026.
Security and compliance
As reported by Forethought. Ask for audit reports before you buy.
- SOC 2 Type IICertified
- ISO/IEC 27001Compliant
- NIST SP 800-53Compliant
- Data encryption at rest
- TLS encryption in transit
- Production secrets managed with AWS tools
- PII redaction during ingestion
- PHI redaction during ingestion
- Financial data redaction during ingestion
- Original data deletion within 24 hours
- Security design reviews
- Threat modeling
- Regular penetration testing
- Employee privacy and security training
- Specialized security training for engineers
- Data Protection Officer appointed
- Sensitive data redaction (best effort basis)
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