WalkThroughs
In-app multi-step guides and tooltips that onboard new users, introduce features, and reinforce key workflows within the customer's product.
What it does
In-app multi-step guides and tooltips that onboard new users, introduce features, and reinforce key workflows within the customer's product.
- Customer success
- Product adoption
- Customer retention
- Account management
- Revenue growth
- Category
- Customer success
- Users
- Customer success teams, Customer revenue leaders, CSMs, High-performing SaaS organizations
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
ChurnZero doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by ChurnZero. Ask for audit reports before you buy.
- ISO/IEC 27001Compliant
- SOC 2 Type IICompliant
- HIPAACompliant
- CAIQ Self-AssessmentCompliant
- CISA Secure-by-Design PledgeCompliant
- Annual third-party penetration testing
- SecurityScorecard security grading
- Qualys SSL Labs A+ rating
- UpGuard A rating
- Audit logging
- Data loss prevention
- DDoS protection
- Firewall
- Disk encryption
- Anti-malware
- Host intrusion detection system (HIDS)
- Email protection
- Incident response process
- Risk assessments
- Business continuity plan (BCP)
- Employee security training
- Secure development training
- AWS infrastructure
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