Localization

What it does

• AI self-service support across channels
• Knowledge layer automation
• Internal copilot for support teams

Category

Customer support agents

Users

B2B SaaS companies, SMB to enterprise support teams

Public API

Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

• Free trial$0

Prices as published by Brainfish, checked Oct 2026.

Security and compliance

As reported by Brainfish. Ask for audit reports before you buy.

• SOC 2 Type IICertified
• ISO/IEC 27001Certified
• SSO / SAML / SCIMCompliant

• Customer-managed keys
• Private tenant
• Citations on every answer
• No training on customer data
• Access controls and user authentication (including multi-factor authentication)
• Internal IT and network security
• Regular testing and review of security measures
• Staff policies and training
• Incident and breach reporting processes
• Business continuity and disaster recovery processes
• Network segregation and firewalls

Reviews

• 

  Support AI

  by Yuma AI

  AI agents plug into helpdesks to handle WISMO, returns, refunds, cancellations, subscription changes, and address edits end to end.

• 

  Outbound Sequencing

  by Open

  AI-personalized multi-channel sequences with bulk imports, response branching, and full API.

• 

  Operator

  by Gigs

  Agentic AI for phone plans that reduces support overhead by up to 95% with instant sales and always-on customer service.

• 

  Omnichannel Support

  by Letterbook

  Email, Discord, web forms, and API — every channel flows into one inbox.

• 

  Daytime Customer Service Rep

  by Elyos AI

  Zero wait time, maximum efficiency.

• 

  Messaging Platform

  by Podium

  Text your customers and respond instantly.