List your company

Brainfish Platform

Customer support agents · by Brainfish

Base platform for SMB to enterprise, covering AI Support Agents, knowledge discoveries, internal copilots, proactive nudges, and customer analytics.

Visit website

What it does

Base platform for SMB to enterprise, covering AI Support Agents, knowledge discoveries, internal copilots, proactive nudges, and customer analytics.

  • AI self-service support across channels
  • Knowledge layer automation
  • Internal copilot for support teams
Category
Customer support agents
Users
B2B SaaS companies, SMB to enterprise support teams
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free trial$0

Prices as published by Brainfish, checked Oct 2026.

Security and compliance

As reported by Brainfish. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • ISO/IEC 27001Certified
  • SSO / SAML / SCIMCompliant
  • Customer-managed keys
  • Private tenant
  • Citations on every answer
  • No training on customer data
  • Access controls and user authentication (including multi-factor authentication)
  • Internal IT and network security
  • Regular testing and review of security measures
  • Staff policies and training
  • Incident and breach reporting processes
  • Business continuity and disaster recovery processes
  • Network segregation and firewalls

Reviews

No reviews yet

Reviews come from people who use Brainfish Platform at work. Share how your team uses it to help other buyers decide.

Write a review

Alternatives

  • Support AI

    by Yuma AI

    AI agents plug into helpdesks to handle WISMO, returns, refunds, cancellations, subscription changes, and address edits end to end.

  • Outbound Sequencing

    by Open

    AI-personalized multi-channel sequences with bulk imports, response branching, and full API.

  • Operator

    by Gigs

    Agentic AI for phone plans that reduces support overhead by up to 95% with instant sales and always-on customer service.

  • Omnichannel Support

    by Letterbook

    Email, Discord, web forms, and API — every channel flows into one inbox.

  • Daytime Customer Service Rep

    by Elyos AI

    Zero wait time, maximum efficiency.

  • Messaging Platform

    by Podium

    Text your customers and respond instantly.

Is this your product?

Claim it to keep details accurate and submit evidence for the next ranking review.

Claim Brainfish Platform