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Bland

Voice agents and contact centers · by Bland AI

Omnichannel AI agent platform supporting Voice, iMessage, SMS, and web chat with unified memory across channels.

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What it does

Omnichannel AI agent platform supporting Voice, iMessage, SMS, and web chat with unified memory across channels. Built and tested on infrastructure customers control.

  • Automated AI phone calls
  • Inbound support
  • Outbound sales
  • Lead qualification
  • IVR replacement
  • Claims intake
  • Patient intake
Category
Voice agents and contact centers
Built for
Healthcare and life sciences, Financial services and insurance
Users
Healthcare, Insurance, Financial services, Logistics and 2 more
Public API
Not offered
Deployment
Self-hosted, On-premises

Not yet disclosed: platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#4 · collect overdue paymentsView ranking →

Documented feature

“Yes. Bland handles both inbound and outbound calls. PolyAI is primarily focused on inbound use cases. Bland serves enterprises needing voice AI for customer support (inbound), appointment scheduling (inbound), debt…”

Read product documentation
  • Yes. Bland handles both inbound and outbound calls. PolyAI is primarily focused on inbound use cases. Bland serves enterprises needing voice AI for customer support (inbound), appointment scheduling (inbound), debt…
    Read source · www.bland.ai ↗

Pricing

  • Free to start$0
    • No card required
  • Usage-based$0.14/min
    • With $0 platform fee
    • Build: $0.12/min plus $299/month platform fee
    • Enterprise: custom

Prices as published by Bland AI, checked Nov 2026.

Security and compliance

As reported by Bland AI. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • HIPAACompliant
  • PCI DSSCompliant
  • AES-256 at rest
  • TLS 1.3 in transit
  • HSM-backed keys

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