Avaya Infinity Platform
Comprehensive enterprise CX platform designed for the AI age, delivering AI-powered journey orchestration for modern customer experiences.
What it does
Comprehensive enterprise CX platform designed for the AI age, delivering AI-powered journey orchestration for modern customer experiences.
- Unified communications
- Customer experience
- Critical communications infrastructure
- Category
- Voice agents and contact centers
- Users
- Enterprises
- Public API
- Not offered
- Deployment
- On-premises
Not yet disclosed: platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Documented workflow
“Connect systems, transit data, AI, employees, operators, and workflows in real time so teams can authenticate, diagnose, route, rebook, notify, document, automate, escalate, and advance authorized processes while the…”
Read product documentation
Connect systems, transit data, AI, employees, operators, and workflows in real time so teams can authenticate, diagnose, route, rebook, notify, document, automate, escalate, and advance authorized processes while the…
Read source · www.avaya.com ↗
Pricing
Pricing not available
We don't have pricing details for Avaya Infinity Platform yet. Ask Avaya for a quote.
Security and compliance
As reported by Avaya. Ask for audit reports before you buy.
- ISO 9001Certified
- ISO/IEC 27001Certified
- HITRUST CSFCertified
- SOC 2Certified
- SOC 3Certified
- HIPAACompliant
- PCI DSSCompliant
- FedRAMPCompliant
- Trusted Cloud ProviderCompliant
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