AI Voice Agent

Voice agents and contact centers · by Aircall

Autonomous AI agent for inbound calls that resolves questions, qualifies leads, and logs details to CRM with live transfer and 24-language support.

Ranking recognition

  • AI Voice Agent — #1 for Provide Phone Support, Cross-industry, SOTA2 October 28, 2026 ranking
  • AI Voice Agent — Top 5 for Qualify Callers, Cross-industry, SOTA2 October 28, 2026 ranking

What it does

Autonomous AI agent for inbound calls that resolves questions, qualifies leads, and logs details to CRM with live transfer and 24-language support.

  • Cloud phone system
  • Call center software
  • Sales call coaching
  • Customer support communications
  • WhatsApp business messaging
  • AI-powered conversation intelligence
Category
Voice agents and contact centers
Users
Small businesses, Medium and large enterprises
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0
    • 100 minutes at sign-up
    • Plus 50 free minutes monthly
  • Usage-based$0.19/min
    • For 10,000+ minutes at custom rates
    • Standalone minimum $100/month

Prices as published by Aircall, checked Nov 2026.

Security and compliance

As reported by Aircall. Ask for audit reports before you buy.

  • Two-factor authentication (2FA)
  • SAML SSO
  • User roles and permissions
  • TLS/SRTP encryption (voice)
  • TLS 1.2 (data in transit)
  • AES-256 encryption (data at rest)
  • AI data sanitization (PII removed before AI processing)
  • Block numbers

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