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AI Messaging Agents

Customer support agents · by Aircall

Autonomous AI agents for inbound SMS and WhatsApp that resolve inquiries, qualify leads, and take actions like booking meetings and creating tickets.

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What it does

Autonomous AI agents for inbound SMS and WhatsApp that resolve inquiries, qualify leads, and take actions like booking meetings and creating tickets.

  • Cloud phone system
  • Call center software
  • Sales call coaching
  • Customer support communications
  • WhatsApp business messaging
  • AI-powered conversation intelligence
Category
Customer support agents
Users
Small businesses, Medium and large enterprises
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#5 · reply to messagesView ranking →

Adoption

Who uses it?

“Customers are getting clear guidance immediately. They never wait, and it drives a noticeably smoother experience.”

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Customer satisfaction

Are customers happy with it?

“Customers are getting clear guidance immediately. They never wait, and it drives a noticeably smoother experience.”

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Value for money

Are the benefits worth the cost?

No data available.

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Popularity

How much interest does it attract?

Coming soon

Product-specific search-interest measurement is not available yet.

Pricing

  • Free plan$0
  • Usage-based$0.15/conversation
    • $0.35 per conversation
    • Rates decrease as usage increases

Free trial on paid plans

Prices as published by Aircall, checked Nov 2026.

Security and compliance

As reported by Aircall. Ask for audit reports before you buy.

  • Two-factor authentication (2FA)
  • SAML SSO
  • User roles and permissions
  • TLS/SRTP encryption (voice)
  • TLS 1.2 (data in transit)
  • AES-256 encryption (data at rest)
  • AI data sanitization (PII removed before AI processing)
  • Block numbers

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