Support Agent Desk

Customer support agents · by Sendbird

Customer support chat software with an out-of-the-box support agent dashboard and AI support agent.

What it does

Customer support chat software with an out-of-the-box support agent dashboard and AI support agent.

  • AI customer experience
  • Communication infrastructure
  • Enterprise messaging
Category
Customer support agents
Users
Enterprises, Security-conscious industries
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0

Free trial on paid plans

Prices as published by Sendbird, checked Oct 2026.

Security and compliance

As reported by Sendbird. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • HIPAACompliant
  • ISO/IEC 27001Compliant
  • SOC 2Compliant
  • TLS in transit
  • End-to-end encryption
  • FIDO2 MFA
  • Automated Detection & Response
  • DevSecOps approach
  • Granular role-based access controls
  • Full audit logs
  • Regional hosting for data residency
  • Flexible data retention settings
  • Bug bounty program

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