Outlit

AI churn-prevention software that reads product, billing, support, and conversation data to catch at-risk customers early, explain why, and win them back.

About Outlit

Outlit turns every customer-facing tool in your stack, like Stripe, Granola, PostHog, Slack, Gmail, Pylon, and more, into one complete, queryable customer profile.

We resolve fragmented identity across mismatched records, extract structured facts and signals from unstructured interactions, and expose the result through CLI, MCP, and API.

So every person and agent in your company has the full context on every customer to work from.

Products

  • Outlit

    Customer SuccessFrom $500/month

    View product

    Churn-prevention software that watches every customer for early signs of risk, reads full context across connected tools to explain why they are slipping, and drafts and sends r...

  • Customer Context Graph

    Customer SuccessFrom $500/month

    View product

    Unified customer context across every connected tool.

Security and compliance

As reported by Outlit. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • ISO/IEC 27001Certified
  • Encryption at rest and in transitCompliant
  • typeOrNameOrTagline
  • dataEncryptionAtRest
  • dataEncryptionInTransit

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Latest updates from Outlit

New feature

Outlit Releases June 2026 Product Update

Outlit's June 2026 release introduces several major feature updates, including a new Agents Workspace beta and agent-first automation capabilities for Slack. The platform now supports signal-driven routing based on customer events and thresholds. New native integrations include Mixpanel for product analytics and Slack Connect direct message ingestion. Updates to existing integrations provide real-time data syncing for Salesforce and Gong. Additionally, new CLI and developer tools allow teams to track integration setup progress and generate customized workspace reports.

IntegrationMixpanelIntegrationSlackIntegrationSalesforceIntegrationGong