Discover rich profiles and org charts within Slack.
What customers say
“We didn’t use it well and we were losing our customer-centric point of view. The changing ecosystem and consumer expectations mean that we need impactful communications, which can be achieved with personalization. But first, it’s important to understand the customer. And data is key to that.”
CustomerSlack customer
“We like the way Slack connects to Salesforce. It’s great to have one front door for it all.”
CustomerSlack customer
“After revamping our data management with Salesforce, we needed a front door. And what better front door than Slack?”
CustomerSlack customer
TELUS uses Slack channels, integrations and mobile alerts across its distributed workforce. Slack reports that automated reporting freed 3.3 development hours per week and mobile alerts reduced incident acknowledgement…
Anthropic uses Slack for sales coordination, cross-functional collaboration and a Claude bot integration. Slack reports approximately $4.5 million in annual savings using its internal value methodology; the story also…
OpenAI uses Slack Connect for customer collaboration, huddles for quick discussions and Enterprise Grid for retention and administrative controls. Slack reports over 170 Connect channels and more than five million…
Slack Introduces Model Context Protocol Integration and AI Upgrades
Slack announced a suite of platform updates, including the 'Slackbot MCP Client', which uses the Model Context Protocol to integrate AI assistants with third-party tools like Google, Atlassian, Box, Notion, and DocuSign. The update also features 'Slackbot Memory' to provide context-aware AI interactions, voice-enabled commands, and native chart generation. Additionally, third-party apps from providers including Figma and Linear can now surface interactive data and forms directly within Slack conversations. The release also adds usability updates like sidebar filtering and the ability to name Group DMs.
