Ada
AI-native company providing an agentic customer experience platform with AI customer service agents that resolve, act, and continuously improve. Branded as 'Proudly Canadian' and operating across 85+ countries.
Where Ada ranks
Current edition · updated Oct 20, 2026About Ada
AI-native company providing an agentic customer experience platform with AI customer service agents that resolve, act, and continuously improve. Branded as 'Proudly Canadian' and operating across 85+ countries.
Products
Deploy, orchestrate, and continuously improve AI agents that autonomously resolve conversations across every channel and language.
AI voice agent channel for resolving customer inquiries via voice.
AI messaging agent channel for resolving customer inquiries via messaging.
AI email agent channel for resolving customer inquiries via email.
Guided by thousands of deployments and millions of conversations, the ACX Practice helps scale from cost savings to customer lifetime value.
ACX experts act as an extension of the customer's team, maximizing ROI and ensuring every AI agent performs at its best.
Automate complex standard operating procedures with agentic AI.
Security and compliance
As reported by Ada. Ask for audit reports before you buy.
- SOC 2Compliant
- AIUC-1 complianceCompliant
- HIPAACompliant
- GDPRCompliant
- Built-in safeguards to minimize hallucinations with continuous monitoring for accuracy, alignment, and safe responses
- Zero data retention policies with LLM providers
- Independent annual penetration testing including LLMs
- Disaster recovery and business continuity planning
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