Ada

AI-native company providing an agentic customer experience platform with AI customer service agents that resolve, act, and continuously improve. Branded as 'Proudly Canadian' and operating across 85+ countries.

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Founded: Not disclosed
Headquarters: Not disclosed
Company size: Not disclosed
Products tracked: 7

Products by Ada

7 products

ACX PlatformDeploy, orchestrate, and continuously improve AI agents that autonomously resolve conversations across every channel and language.0.00 reviewsCustomer Support Agents

VoiceAI voice agent channel for resolving customer inquiries via voice.0.00 reviewsVoice Agents & Contact Centers

MessagingAI messaging agent channel for resolving customer inquiries via messaging.0.00 reviewsCustomer Support Agents

EmailAI email agent channel for resolving customer inquiries via email.0.00 reviewsCustomer Support Agents

ACX PracticeGuided by thousands of deployments and millions of conversations, the ACX Practice helps scale from cost savings to customer lifetime value.0.00 reviewsCustomer Support Agents

ACX ExpertsACX experts act as an extension of the customer's team, maximizing ROI and ensuring every AI agent performs at its best.0.00 reviewsCustomer Support Agents

PlaybooksAutomate complex standard operating procedures with agentic AI.0.00 reviewsCustomer Support Agents

Pricing for Ada

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Contact Ada for current plans, volume pricing, and enterprise terms.

Trust profile

Security and compliance

SOC 2

AIUC-1 compliance

HIPAA

GDPR

Built-in safeguards to minimize hallucinations with continuous monitoring for accuracy, alignment, and safe responses

Zero data retention policies with LLM providers

Independent annual penetration testing including LLMs

Disaster recovery and business continuity planning