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What it does

• AI customer service automation
• Automated resolution of support inquiries
• Omnichannel customer experience

Category

Customer support agents

Built for

Financial services and insurance

Users

Enterprise CX teams, Businesses across 85+ countries including ecommerce, financial services, gaming, health insurance, SaaS, and travel

Public API

Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Security and compliance

As reported by Ada. Ask for audit reports before you buy.

• SOC 2Compliant
• AIUC-1 complianceCompliant
• HIPAACompliant
• GDPRCompliant

• Built-in safeguards to minimize hallucinations with continuous monitoring for accuracy, alignment, and safe responses
• Zero data retention policies with LLM providers
• Independent annual penetration testing including LLMs
• Disaster recovery and business continuity planning

Reviews

• 

  Operator

  by Gigs

  Agentic AI for phone plans that reduces support overhead by up to 95% with instant sales and always-on customer service.

• 

  Clarion AI

  by Clarion

  AI-powered conversational agents for healthcare practices that automate phone-based workflows, schedule management, referrals, billing, insurance, and 24/7 patient support.

• 

  AI Agents for Customers

  by Observe.AI

  AI Agents that handle customer support end-to-end, resolving inquiries across voice and chat from authentication to execution.

• 

  Fixer

  by Eloquent AI

  Enterprise-grade 24/7 AI agent for customer support that autonomously resolves up to 96% of inquiries, updates CRMs, processes refunds, manages returns, and triggers workflows.

• 

  Agentic CX Platform

  by Observe.AI

  The Agentic CX Platform uses AI Agents to resolve interactions and improve CX outcomes.

• 

  Curacel Support AI

  by Curacel

  Smarter messaging for customer support that helps teams respond faster, automate routine support conversations, and access information instantly with the power of AI.