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Userlens
AI-native product analytics and customer success platform that predicts churn months before it happens.
What is Userlens?
AI-native product analytics and customer success platform that predicts churn months before it happens. Monitors every user in every account, with account-level analytics, AI assistant, custom metrics, proactive Slack alerts, and CRM sync.
Product typeCustomer Success
PricingStarting at $0 — covered by company-wide Growth and Enterprise plans. · Subscription
Deployment
APINot available
What teams use Userlens for
AI-native churn prediction for tech companies
Next-gen product intelligence for customer success
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2 Type II
GDPR
AWS Managed services in private VPC with Zero Trust principles
AWS IAM role-based access control
AES-256 encryption at rest with AWS-managed keys
TLS 1.3 encryption in transit
SSL SHA-256 ECDSA Certificates
Weekly and point-in-time backups
Security background checks before hiring
Mandatory security training for new hires
Company-managed encryption, password manager, and antivirus enforcement
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
