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Userlens
AI-native product analytics and customer success platform that predicts churn and monitors user engagement at the account level.
- Founded
- Not disclosed
- Headquarters
- Not disclosed
- Company size
- 1–10
- Products tracked
- 2
Products by Userlens
Rankings
Appears in these rankings
Customer voice
Customer testimonials
Quotes published on Userlens's official website.
You tell a customer to do something to get the most out of your platform, and then you just hope they did it. You have no easy way to know.
There’s a big difference between pitching an upgrade and showing why it makes sense. When we reach out with data that proves how much value a customer is already getting, the upsell conversation becomes much more natural.
We used to rely heavily on anecdotal feedback after a feature launch. Now we see in real time who’s using it and who isn’t, and we can ask the right questions to both groups.
Pricing for Userlens
Subscription
This is the broad commercial model reported for Userlens. Product-level terms are listed below when available.
- Entry option
- Free plan
- Pricing model
- Subscription
- Entry option
- Free plan
- Starting price
- Starting at $0 — covered by company-wide Growth and Enterprise plans.
Trust profile
Security and compliance
SOC 2 Type II
GDPR
AWS Managed services in private VPC with Zero Trust principles
AWS IAM role-based access control
AES-256 encryption at rest with AWS-managed keys
TLS 1.3 encryption in transit
SSL SHA-256 ECDSA Certificates
Weekly and point-in-time backups
Security background checks before hiring
Mandatory security training for new hires
Company-managed encryption, password manager, and antivirus enforcement