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Resolve
A shared workspace for resolving customer requests across WhatsApp, Email, Live chat, Instagram, and Messenger, supporting both human and AI agents.
What is Resolve?
A shared workspace for resolving customer requests across WhatsApp, Email, Live chat, Instagram, and Messenger, supporting both human and AI agents.
Product typeCustomer Support Agents
Pricing$25/seat/mo · Per Seat
DeploymentOn-premises
APINot available
What teams use Resolve for
OTP and authentication verifications
Fraud detection and prevention
Payment signals and confirmations
Transactional alerts
Customer engagement and campaigns
Customer resolution and support
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
ISO/IEC 27001
SOC 2 Type II
PCI DSS
GDPR
TLS 1.2+ encryption in transit
AES-256 encryption at rest
KMS-managed keys
Role-based access control (RBAC)
Multi-factor authentication (MFA)
Immutable audit trail
DDoS protection
Continuous security monitoring
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
