Resolve
A shared workspace for resolving customer requests across WhatsApp, Email, Live chat, Instagram, and Messenger, supporting both human and AI agents.
What it does
A shared workspace for resolving customer requests across WhatsApp, Email, Live chat, Instagram, and Messenger, supporting both human and AI agents.
- OTP and authentication verifications
- Fraud detection and prevention
- Payment signals and confirmations
- Transactional alerts
- Customer engagement and campaigns
- Customer resolution and support
- Category
- Customer support agents
- Built for
- Financial services and insurance, Retail and ecommerce
- Users
- Commercial banks, Fintechs, Payment processors, Fraud & compliance teams and 2 more
- Public API
- Not offered
- Deployment
- On-premises
Not yet disclosed: platforms, languages and support channels.
Pricing
- Free plan$0
- Per seat$25/seat/month
Prices as published by Termii, checked Oct 2026.
Security and compliance
As reported by Termii. Ask for audit reports before you buy.
- ISO/IEC 27001Compliant
- SOC 2 Type IICompliant
- PCI DSSCompliant
- GDPRCompliant
- TLS 1.2+ encryption in transit
- AES-256 encryption at rest
- KMS-managed keys
- Role-based access control (RBAC)
- Multi-factor authentication (MFA)
- Immutable audit trail
- DDoS protection
- Continuous security monitoring
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