Sidekick
AI-powered SMS assistant for deskless workers.
Where it ranks
Current edition · updated Oct 20, 2026What it does
AI-powered SMS assistant for deskless workers. Workers report issues by plain text, photos, or voice memos; Sidekick triages, opens work orders, routes to the right person, captures tribal knowledge into a searchable plant history, generates AI documents on demand, and delivers training modules over SMS. Managers use a web dashboard.
- Issue reporting via SMS
- Work order creation and routing
- Tribal knowledge capture and search
- AI-generated safety procedures and FAQs
- Employee training modules over text
- Preventive maintenance scheduling
- Asset and machine history tracking
- Worker certification tracking
- Category
- Workflow automation
- Users
- Deskless workers, Manufacturing and plant floor workers
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Sidekick doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Sidekick. Ask for audit reports before you buy.
- SOC 2 Type IIIn progress
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
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