Sidekick
AI-powered SMS assistant for deskless workers. Workers report issues by text; Sidekick creates work orders, routes the right person, and captures fixes into a searchable knowledge base.
Where Sidekick ranks
Current edition · updated Oct 20, 2026About Sidekick
Sidekick is an AI-powered SMS assistant for frontline workers in manufacturing, auto dealerships, and retail. The idea came from Justin's father, who owns a manufacturing facility and asked him to build a tool to help with worker onboarding, training, and organizing company knowledge. Workers text questions in any language and get instant answers from their company's documents — no app, no login, works on any phone. They can send photos of equipment for instant identification or voice memos when their hands are dirty or they're wearing gloves. Managers upload documents and record video walkthroughs; Sidekick automatically generates step-by-step tutorials and a searchable knowledge base. When Sidekick can't answer, it escalates to the manager via SMS and learns from the response, getting smarter with every interaction.
Products
AI-powered SMS assistant for deskless workers.
Security and compliance
As reported by Sidekick. Ask for audit reports before you buy.
- SOC 2 Type IIIn progress
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
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