Prox

Customer support agents · by Prox Technologies Inc.

AI product specialist for manufacturers.

Where it ranks

Current edition · updated Oct 20, 2026

What it does

AI product specialist for manufacturers. Turns product knowledge into AI agents that help customers and teams get answers fast, grounded in manuals and cited to the page.

  • Product discovery and support
  • Configure and quote
  • Field support
  • Onboard and retain knowledge
Category
Customer support agents
Built for
Manufacturing and industrial
Users
Manufacturers of complex physical products
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free trial$0
  • Subscription$2,000/month

Prices as published by Prox Technologies Inc., checked Oct 2026.

Security and compliance

As reported by Prox Technologies Inc.. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • NIST SP 800-171Compliant
  • ISO/IEC 27001Compliant
  • tenant_isolation_database_layer
  • rbac
  • sso_via_idp
  • mfa
  • audit_logging
  • data_residency_us_primary
  • no_customer_data_for_model_training

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