Support Agent Desk
Customer support chat software with an out-of-the-box support agent dashboard and AI support agent.
Ranking recognition
What it does
Customer support chat software with an out-of-the-box support agent dashboard and AI support agent.
- AI customer experience
- Communication infrastructure
- Enterprise messaging
- Category
- Customer support agents
- Users
- Enterprises, Security-conscious industries
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Adoption
Who uses it?
“With Sendbird Desk, our healthcare assistants respond twice as efficiently to patient inquiries, which helps us meet the expectations of our users.”
Read supporting sources
With Sendbird Desk, our healthcare assistants respond twice as efficiently to patient inquiries, which helps us meet the expectations of our users.
Read source · sendbird.com ↗Virgin Mobile UAE completely replaced phone and email support with more modern chat support using Sendbird Desk.
Read source · sendbird.com ↗
Customer satisfaction
Are customers happy with it?
“With Sendbird Desk, our healthcare assistants respond twice as efficiently to patient inquiries, which helps us meet the expectations of our users.”
Read supporting sources
With Sendbird Desk, our healthcare assistants respond twice as efficiently to patient inquiries, which helps us meet the expectations of our users.
Read source · sendbird.com ↗Virgin Mobile UAE completely replaced phone and email support with more modern chat support using Sendbird Desk.
Read source · sendbird.com ↗
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
Pricing
- Free plan$0
Free trial on paid plans
Prices as published by Sendbird, checked Nov 2026.
Security and compliance
As reported by Sendbird. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- HIPAACompliant
- ISO/IEC 27001Compliant
- SOC 2Compliant
- TLS in transit
- End-to-end encryption
- FIDO2 MFA
- Automated Detection & Response
- DevSecOps approach
- Granular role-based access controls
- Full audit logs
- Regional hosting for data residency
- Flexible data retention settings
- Bug bounty program
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