Riviera
AI voice agent platform for hospitality that handles guest calls, messaging, reservations, and dining orders across multiple languages and channels with workflow builder, live monitoring, and AI insights.
What it does
AI voice agent platform for hospitality that handles guest calls, messaging, reservations, and dining orders across multiple languages and channels with workflow builder, live monitoring, and AI insights.
- Answering guest calls
- Handling dining orders and reservations
- Managing SMS, iMessage, email, and chat guest interactions
- Late check-out requests
- Spa and room service bookings
- Multilingual guest support
- Live call monitoring and takeover
- Guest sentiment and trend insights
- Category
- Voice agents and contact centers
- Built for
- Hospitality and travel, Healthcare and life sciences
- Users
- Independent hotels, Bed & breakfasts, Full-service hotels, Hotel groups and 1 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Documented feature
“surfaced automatically from every conversation.AI Insights · Last 7 daysAnalyzingTrend2h ago+34%this weekSpa requests are surgingGuests are asking about spa availability 34% more than last week. Most questions are about…”
Read product documentation
surfaced automatically from every conversation.AI Insights · Last 7 daysAnalyzingTrend2h ago+34%this weekSpa requests are surgingGuests are asking about spa availability 34% more than last week. Most questions are about…
Read source · www.withriviera.com ↗
Pricing
- Free trial$0for 14 days
- No credit card required
- CustomCustom
- Quoted by their sales team
Prices as published by Riviera Inc., checked Nov 2026.
Security and compliance
As reported by Riviera Inc.. Ask for audit reports before you buy.
- Encryption in transit and at rest
- Role-based access controls
- Regular security audits
- Infrastructure monitoring
Alternatives
See the full rankingBooking Assistant AI
by HiJiffy
#1 in Provide written support
TripSight
by Infarsight
#2 in Provide written support
AI Messaging Agents
by Aircall
#3 in Provide written support
Akia Web Chat
by Akia
#4 in Provide written support
Bots
by Easy-Peasy.AI
#5 in Provide written support
Email Agent
by Elyra, Inc.
#6 in Provide written support
Is this your product?
Claim it to keep details accurate and submit evidence for the next ranking review.
Claim Riviera