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Ressolve

Feedback and experience analytics · by Ressolve

Conversational analytics platform that analyzes calls, chats, voice messages, point-of-sale recordings, and documents using AI, with features including transcription, categorization, sentiment analysis, speaker separation, auto-QA, and industry-specific generative AI/LLMs.

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What it does

Conversational analytics platform that analyzes calls, chats, voice messages, point-of-sale recordings, and documents using AI, with features including transcription, categorization, sentiment analysis, speaker separation, auto-QA, and industry-specific generative AI/LLMs.

  • Call analysis and speech analytics
  • Mass chat analysis
  • Voice message transcription and categorization
  • Point-of-sale recording analysis
  • Document analysis with NLP and generative AI RAG
  • Automated quality control
  • Compliance and risk analysis
Category
Feedback and experience analytics
Users
Sales, Collections, Retention and Loyalty, Customer Service and 1 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#9 · analyze callsView ranking →

Documented feature

“llamadas ¿Aún escuchando llamadas manualmente y calificando en un excel?Utilizamos IA especializada en el Español Latinoamericano (Speech Analytics} para extraer insights clave de voz de cliente, identificar patrones de…”

Read product documentation
  • llamadas ¿Aún escuchando llamadas manualmente y calificando en un excel?Utilizamos IA especializada en el Español Latinoamericano (Speech Analytics} para extraer insights clave de voz de cliente, identificar patrones de…
    Read source · ressolve.com ↗

Pricing

Pricing not available

We don't have pricing details for Ressolve yet. Ask Ressolve for a quote.

Security and compliance

As reported by Ressolve. Ask for audit reports before you buy.

  • Data obfuscation for sensitive data
  • RAG generative AI ensuring data does not leave

Alternatives

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