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ReflexAI Assure

Audit and assurance · by ReflexAI

Automated quality assurance that evaluates 100% of conversations across calls, chats, and emails with AI scoring, sentiment trajectory analysis, and targeted coaching recommendations.

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What it does

Automated quality assurance that evaluates 100% of conversations across calls, chats, and emails with AI scoring, sentiment trajectory analysis, and targeted coaching recommendations.

  • AI roleplay simulation training
  • Automated quality assurance of 100% of interactions
  • Coaching and performance management
  • Protocol compliance and regulatory adherence
  • Onboarding acceleration
Category
Audit and assurance
Built for
Healthcare and life sciences, Financial services and insurance
Users
Contact centers, Crisis response teams, Healthcare organizations, Mental health organizations and 9 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#4 · analyze callsView ranking →

Adoption

Who uses it?

“It's a total godsend to have ReflexAI. It's so user-friendly. It's taking us about a third of the time it previously did to do our full QA reporting.”

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Customer satisfaction

Are customers happy with it?

“It's taking us about a third of the time it previously did to do our full QA reporting.”

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Value for money

Are the benefits worth the cost?

No data available.

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Popularity

How much interest does it attract?

Coming soon

Product-specific search-interest measurement is not available yet.

Pricing

Pricing not available

We don't have pricing details for ReflexAI Assure yet. Ask ReflexAI for a quote.

Security and compliance

As reported by ReflexAI. Ask for audit reports before you buy.

  • SOC 2Compliant
  • HIPAACompliant
  • HITRUST CSFCompliant
  • ISO/IEC 27001Compliant
  • Encryption at rest
  • Encryption in transit
  • Multi-factor authentication
  • Zero trust architecture
  • Network segmentation
  • Firewalls
  • Intrusion detection
  • Dedicated KMS
  • SIEM monitoring
  • Penetration testing
  • Vulnerability scanning
  • Secure SDLC
  • Mobile device management
  • Background checks
  • Access reviews
  • Incident response plan
  • Disaster recovery plan
  • Business continuity plan

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