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AI Analyst

Conversation intelligence and coaching · by Cresta

AI Analyst is Cresta's tool to analyze all customer conversations and provide in-depth business insights based on natural language questions in minutes, not months.

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What it does

AI Analyst is Cresta's tool to analyze all customer conversations and provide in-depth business insights based on natural language questions in minutes, not months.

  • Sales
  • Customer Care
  • Retention
  • Collections
Category
Conversation intelligence and coaching
Users
Fortune 500 companies, Regulated industries
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Cresta doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Cresta. Ask for audit reports before you buy.

  • ISO/IEC 42001Certified
  • PCI DSSCompliant
  • ISO/IEC 27701Compliant
  • Secure access and monitoring
  • Vulnerability disclosure program
  • Data Loss Prevention
  • Encryption

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