Customer Agent
First-party support agent that resolves complex tickets end-to-end through email, live chat, and Slack.
What it does
First-party support agent that resolves complex tickets end-to-end through email, live chat, and Slack. Connects to knowledge sources and tools like Stripe, Retool, and Linear to perform actions. Includes built-in guardrails, intelligent escalations, and team approval workflows.
- Resolving complex support tickets via email, live chat, and Slack
- Automating customer support actions using connected tools
- Building and configuring support agents via natural language
- Category
- Customer support agents
- Users
- Technology companies, Customer support teams, Startups, High-growth teams
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Free trial$0for 14 days
- 14-day no-cure-no-pay trial
- Paid plans$1.25/month
- Monthly plan with per-resolved-ticket pricing
Prices as published by Parahelp, checked Oct 2026.
Security and compliance
No security details published yet
Parahelp hasn't published certifications or security practices for Customer Agent that we could find. Ask their team for audit reports.
Reviews
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