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In-Product Agent

Customer support agents · by kapa.ai

Embeddable AI assistant that searches a knowledge base, runs queries, and takes actions for users inside a product, using ready-made components or headless hooks.

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What it does

Embeddable AI assistant that searches a knowledge base, runs queries, and takes actions for users inside a product, using ready-made components or headless hooks.

  • Technical self-serve support
  • In-product AI agents
  • Developer knowledge retrieval
  • Support form deflection
Category
Customer support agents
Built for
Technology and software
Users
Developer tools companies, Semiconductor companies, Technical SaaS companies, Hardware and infrastructure companies
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#8 · answer domain questionsView ranking →

Documented feature

“The In-Product Agent is an AI assistant you embed directly inside your own application, typically as a sidebar, panel, or full-page chat, so users get expert help in the moment without leaving your product. Unlike a simple…”

Read product documentation
  • The In-Product Agent is an AI assistant you embed directly inside your own application, typically as a sidebar, panel, or full-page chat, so users get expert help in the moment without leaving your product. Unlike a simple…
    Read source · www.kapa.ai ↗

Pricing

  • Free trial$0

Prices as published by kapa.ai, checked Nov 2026.

Security and compliance

As reported by kapa.ai. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • GDPRCompliant
  • Model AgnosticCompliant
  • AES-256 encryption at rest
  • TLS 1.2+ encryption in transit
  • Role-Based Access Control (RBAC)
  • PII detection and masking
  • Training opt-outs with LLM providers

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