AI-powered virtual agent services
AI-powered virtual agent services for efficient and smart customer support, enhancing customer experience.
Ranking recognition
What it does
AI-powered virtual agent services for efficient and smart customer support, enhancing customer experience. Tailored Voice AI agents for sales to service needs, automating quote intake, endorsements, First Notice of Loss (FNOL), and renewals 24/7.
- Customer support
- Quote intake automation
- Endorsement automation
- First Notice of Loss (FNOL) automation
- Renewal automation
- Sales
- Service
- Category
- Customer support agents
- Users
- US insurance industry, MGAs, Agencies
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Infer doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Infer. Ask for audit reports before you buy.
- SOC 2 Type ICompliant
- ISO/IEC 27001In progress
- TLS 1.2+ encryption in transit
- AES-256 encryption at rest
- Role-based access control (RBAC)
- Multi-factor authentication (MFA)
- Least privilege access control
- 24/7 logging
- Quarterly vulnerability scans
- Annual external penetration tests
- 24-hour breach notification
- Root-cause report within 30 days
Reviews
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