AI-powered virtual agent services

Customer support agents · by Infer

AI-powered virtual agent services for efficient and smart customer support, enhancing customer experience.

Ranking recognition

  • AI-powered virtual agent services — Top 10 for Provide Phone Support, Financial Services & Insurance, SOTA2 October 28, 2026 ranking

What it does

AI-powered virtual agent services for efficient and smart customer support, enhancing customer experience. Tailored Voice AI agents for sales to service needs, automating quote intake, endorsements, First Notice of Loss (FNOL), and renewals 24/7.

  • Customer support
  • Quote intake automation
  • Endorsement automation
  • First Notice of Loss (FNOL) automation
  • Renewal automation
  • Sales
  • Service
Category
Customer support agents
Users
US insurance industry, MGAs, Agencies
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Infer doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Infer. Ask for audit reports before you buy.

  • SOC 2 Type ICompliant
  • ISO/IEC 27001In progress
  • TLS 1.2+ encryption in transit
  • AES-256 encryption at rest
  • Role-based access control (RBAC)
  • Multi-factor authentication (MFA)
  • Least privilege access control
  • 24/7 logging
  • Quarterly vulnerability scans
  • Annual external penetration tests
  • 24-hour breach notification
  • Root-cause report within 30 days

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