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Nest
Social inbox and customer care within the Hootsuite suite.
What is Nest?
Social inbox and customer care within the Hootsuite suite.
Product typeCustomer Support Agents
Pricing$99/user/month, billed annually · Per Seat
Deployment
APINot available
What teams use Nest for
Social media publishing
Social media monitoring
Social media engagement
Social media analytics
Social listening
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2 Type II
SOC 3
ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
ISO/IEC 27701
FedRAMP
Cyber Essentials
CSA STAR Level 1
PCI DSS
TX-RAMP
CCPA/CPRA
GDPR
Annual third-party penetration testing
Disaster recovery plan
Cyber insurance
Data Processing Addendum (DPA)
Bug bounty or vulnerability disclosure program
Customer data deletion on request
Centralized IAM solution (SSO) for employee access
Status page
Privacy policy
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
