Edward, Your AI Brokerage Expert
AI agent that answers underwriting questions instantly with citations from carrier manuals.
Where it ranks
Current edition · updated Oct 20, 2026What it does
AI agent that answers underwriting questions instantly with citations from carrier manuals.
- Underwriting question answering
- Customer servicing over text, email, and voice
- Quality assurance on every conversation
- Omnichannel customer communication
- Contract review and compliance monitoring
- Category
- Customer support agents
- Built for
- Telecommunications
- Users
- Insurance brokerages, Direct carriers
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
General Magic doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by General Magic. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- ISO standards (referenced; specific certification not named)Compliant
- TLS 1.2+ encryption in transit
- AES-256 encryption at rest
- Role-based access controls
- Multi-factor authentication for internal systems
- Infrastructure monitoring and security logging
- Formal incident response procedures
- Token-based authentication
- One-time passcodes (OTP)
- Secure authentication links
- Platform-native encryption for messaging channels
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