List your company

Dialpad AI Agent

Customer support agents · by Dialpad

Always-on AI agents that execute complex workflows autonomously, from refunds to rebookings, across voice and digital channels with security and governance.

Visit website

What it does

Always-on AI agents that execute complex workflows autonomously, from refunds to rebookings, across voice and digital channels with security and governance.

  • Customer service contact center
  • Outbound sales
  • All-in-one business communications
  • Autonomous AI customer service agents
Category
Customer support agents
Users
Enterprises needing AI-powered customer communications at scale, Contact center and sales teams requiring integrated AI tooling, Businesses seeking unified calling, messaging, meetings, and support solutions
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Dialpad doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Dialpad. Ask for audit reports before you buy.

  • SOC 2Compliant
  • ISO/IEC 27001Compliant
  • ISO/IEC 27017Compliant
  • ISO/IEC 27018Compliant
  • PCI DSSCompliant
  • HIPAACompliant
  • NIST CSFCompliant
  • CSA STAR Level 1Compliant
  • CCPA/CPRACompliant
  • TX-RAMPCompliant
  • Access Monitoring
  • Authentication Security
  • Data Backups
  • Data Retention
  • Bot Detection
  • Code Analysis
  • Disk Encryption
  • DNS Filtering
  • Endpoint Detection & Response
  • Anti-DDoS
  • Status Monitoring
  • Asset Management Practices
  • Email Protection
  • Employee Training
  • Access Management Policy
  • Acceptable Use Policy
  • AI Use and Development Policy
  • Incident Reporting Process
  • Risk Assessments
  • Supply Chain Risk Management
  • Asset Classification
  • Asset Inventories (Hardware/Software)
  • Secure Asset Disposal
  • Data Backup/Backup Protection
  • Disaster Recovery Plan (DRP)
  • Tabletop Exercises
  • Secure Development Training
  • Security Awareness Training
  • Change Management Program
  • Configuration Management Program
  • Physical Access Security
  • Remote Telework
  • Role-Based Access Control
  • Responsible Disclosure
  • Logging

Reviews

No reviews yet

Reviews come from people who use Dialpad AI Agent at work. Share how your team uses it to help other buyers decide.

Write a review

Alternatives

  • Open Platform

    by Open

    AI agent that resolves 77% of support tickets across voice, chat, email, WhatsApp, social, and outbound channels with human handoff.

  • Clarion AI

    by Clarion

    AI-powered conversational agents for healthcare practices that automate phone-based workflows, schedule management, referrals, billing, insurance, and 24/7 patient support.

  • Calltree

    Fully managed custom AI operations service that trains a custom AI foundation for each client from the model layer and runs it across support, voice, chat, and email, including...

  • Conduit Agents

    by Conduit

    Voice and chat AI agents that handle every conversation and take action across your tools, fine-tuned for hospitality with strict policy guardrails.

  • Agentic CX Platform

    by Observe.AI

    The Agentic CX Platform uses AI Agents to resolve interactions and improve CX outcomes.

  • AI CSR

    by Avoca AI

    AI CSR (Responder) answers calls, texts, and chats 24/7, schedules emergency services, manages inquiries, and escalates urgent requests.

Is this your product?

Claim it to keep details accurate and submit evidence for the next ranking review.

Claim Dialpad AI Agent