List your company

Voice

Voice agents and contact centers · by Decagon

Voice AI agents for natural, multilingual conversations customized to brand identity, with advanced turn-taking, customizable voice profiles, and seamless escalations.

Visit website

What it does

Voice AI agents for natural, multilingual conversations customized to brand identity, with advanced turn-taking, customizable voice profiles, and seamless escalations.

  • Customer service automation
  • AI agent building and lifecycle management
  • Omnichannel customer support
Category
Voice agents and contact centers
Users
Enterprises
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing not available

We don't have pricing details for Voice yet. Ask Decagon for a quote.

Security and compliance

As reported by Decagon. Ask for audit reports before you buy.

  • AES-256 encryption at rest
  • TLS 1.2+ encryption in transit
  • Secure key management with access controls, expiration policies, and rotation schedules
  • Zero-day retention with LLM providers (OpenAI, Anthropic)
  • PII redaction via Google DLP
  • Bad actor detection
  • Supervisor model for hallucination detection
  • Tamper-protected audit logs
  • Role-Based Access Control (RBAC)
  • Single Sign-On (SSO) via Okta and Microsoft Entra
  • Just-in-time API tokens (short-lived JWT, scoped, discarded after session)
  • Voice authentication
  • Multi-region infrastructure with model redundancy
  • Platform uptime SLAs
  • Autoscaling and auto-failover
  • Ongoing health checks

Alternatives

  • Zavo Voice

    by Zavo

    Automate calls, reservations, and guest interactions with voice agents that handle requests instantly and consistently.

  • LeapingAI

    by Leaping AI

    Enterprise-grade AI voice agent management platform with self-improving voice AI agents that integrate with existing systems.

  • AI Receptionist

    by VetRec

    Early access AI receptionist product designed to ensure veterinary clinics never miss a call.

  • Togo

    by Balto

    Voice AI agent built into the Balto platform that handles high-volume, repeatable calls such as scheduling, order status, and account verification.

  • Rachel – Receptionist

    by Marblism

    Answers phone calls, books appointments, and performs call transfers.

  • Product Recall Agent

    by Vapi

    AI voice agent for product recalls.

Is this your product?

Claim it to keep details accurate and submit evidence for the next ranking review.

Claim Voice