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Agentic Support

Project and knowledge collaboration · by Console

Console resolves up to 87% of employee requests and system issues automatically so your team can focus on automation, reliability, and scale instead of tickets.

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What it does

Console resolves up to 87% of employee requests and system issues automatically so your team can focus on automation, reliability, and scale instead of tickets.

  • Automate 75%+ of service requests
  • continuously enforce access governance
  • effortlessly manage asset and business data with context-aware agents
  • Automate account creation across Okta, Google Workspace, M365, Slack, and Teams
  • Suspend accounts, revoke app access, reclaim licenses, transfer Google Drive files, delegate calendars/inboxes to managers, lock devices, and freeze cards, driven by termination events from your HRIS
  • Self-service access to SaaS apps with policy-based approvals and time-bound access that auto-revokes at expiry
  • Reset Okta, Google, and Microsoft passwords or MFA factors after identity verification
  • Retrieve FileVault (Jamf/Iru) or BitLocker (Intune) recovery keys for users locked out of their laptops
Category
Project and knowledge collaboration
Users
IT teams
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#10 · handle exceptionsView ranking →

Documented workflow

“When automation isn’t appropriate, Console hands it to a human with full context. Enterprise-grade control and visibility Automation is only useful if it’s safe. Console gives you full auditability, approvals, and rollback…”

Read product documentation
  • When automation isn’t appropriate, Console hands it to a human with full context. Enterprise-grade control and visibility Automation is only useful if it’s safe. Console gives you full auditability, approvals, and rollback…
    Read source · www.console.com ↗

Pricing

Pricing not available

We don't have pricing details for Agentic Support yet. Ask Console for a quote.

Security and compliance

No security details published yet

Console hasn't published certifications or security practices for Agentic Support that we could find. Ask their team for audit reports.

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