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Catalyst
A customer success platform offering health scoring, automated workflows, churn reduction tools, and strategic playbooks to align CS and sales efforts.
What is Catalyst?
A customer success platform offering health scoring, automated workflows, churn reduction tools, and strategic playbooks to align CS and sales efforts.
Product typeCustomer Success
Pricing ·
Deployment
APINot available
What teams use Catalyst for
Churn reduction
Customer health scoring
Automated customer journeys
Revenue forecasting
Sales and CS workflow integration
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2
ISO/IEC 27001
AES-256 encryption at rest
TLS 1.2 encryption in transit
HSTS enabled
SSLv3 disabled
SQL injection protection via ActiveRecord
XSS protection via Rails framework
Session timeout after 7 days of inactivity
CSRF token validation
X-Frame-Options: SAMEORIGIN
Secure cookie attributes
HttpOnly cookies
Daily automated backups with 30-day retention
Encrypted backups using AES-256
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
