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Catalyst

Customer success · by Catalyst

A customer success platform offering health scoring, automated workflows, churn reduction tools, and strategic playbooks to align CS and sales efforts.

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What it does

A customer success platform offering health scoring, automated workflows, churn reduction tools, and strategic playbooks to align CS and sales efforts.

  • Churn reduction
  • Customer health scoring
  • Automated customer journeys
  • Revenue forecasting
  • Sales and CS workflow integration
Category
Customer success
Built for
Healthcare and life sciences
Users
Customer Success Teams, Sales Teams, Leadership
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Catalyst doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Catalyst. Ask for audit reports before you buy.

  • SOC 2Compliant
  • ISO/IEC 27001Certified
  • AES-256 encryption at rest
  • TLS 1.2 encryption in transit
  • HSTS enabled
  • SSLv3 disabled
  • SQL injection protection via ActiveRecord
  • XSS protection via Rails framework
  • Session timeout after 7 days of inactivity
  • CSRF token validation
  • X-Frame-Options: SAMEORIGIN
  • Secure cookie attributes
  • HttpOnly cookies
  • Daily automated backups with 30-day retention
  • Encrypted backups using AES-256

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