Catalyst
Catalyst is a customer success platform that centralizes customer data, provides health scoring, and automates workflows to drive retention and growth.
About Catalyst
Catalyst is a customer success platform that centralizes customer data, provides health scoring, and automates workflows to drive retention and growth.
Industries served
Products
A customer success platform offering health scoring, automated workflows, churn reduction tools, and strategic playbooks to align CS and sales efforts.
Security and compliance
As reported by Catalyst. Ask for audit reports before you buy.
- SOC 2Compliant
- ISO/IEC 27001Certified
- AES-256 encryption at rest
- TLS 1.2 encryption in transit
- HSTS enabled
- SSLv3 disabled
- SQL injection protection via ActiveRecord
- XSS protection via Rails framework
- Session timeout after 7 days of inactivity
- CSRF token validation
- X-Frame-Options: SAMEORIGIN
- Secure cookie attributes
- HttpOnly cookies
- Daily automated backups with 30-day retention
- Encrypted backups using AES-256
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