BrazeAI™

Advertising and personalization · by Braze

Automate, learn, and personalize with AI.

Ranking recognition

  • BrazeAI™ · #1 for Recommend Next Actions in Cross-industry
  • BrazeAI™ — Top 3 for Personalize Content, Cross-industry, SOTA2 October 28, 2026 ranking

What it does

Automate, learn, and personalize with AI. Launch smarter campaigns, connect with more customers, and drive metrics without the wait.

  • Cross-channel messaging
  • Journey orchestration
  • AI-powered personalization
  • Customer engagement
Category
Advertising and personalization
Built for
Media and entertainment, Retail and ecommerce, Hospitality and travel
Users
Brands across industries including retail & eCommerce, financial services, travel & hospitality, media & entertainment, gaming, on-demand, and QSR
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#2 · create campaignsView ranking →

Adoption

Who uses it?

“Una empresa de comercio minorista aumentó su tasa de conversión de compras en un 35% mediante el uso de recomendaciones de artículos por IA en sus correos electrónicos de productos agotados”

Read supporting sources
  • Una empresa de comercio minorista aumentó su tasa de conversión de compras en un 35% mediante el uso de recomendaciones de artículos por IA en sus correos electrónicos de productos agotados
    Read source · www.braze.com ↗
  • Consolidating channels and leveraging BrazeAI™ led to a 32 % increase in signup conversion via in-app messaging and a 63 % rise in email open rates.
    Read source · www.braze.com ↗
  • Dayuse moves from generic messaging to AI-powered personalization with BrazeAI Agent Console™
    Read source · www.braze.com ↗

Customer satisfaction

Are customers happy with it?

“Una empresa de comercio minorista aumentó su tasa de conversión de compras en un 35% mediante el uso de recomendaciones de artículos por IA en sus correos electrónicos de productos agotados”

Read supporting sources
  • Una empresa de comercio minorista aumentó su tasa de conversión de compras en un 35% mediante el uso de recomendaciones de artículos por IA en sus correos electrónicos de productos agotados
    Read source · www.braze.com ↗
  • Consolidating channels and leveraging BrazeAI™ led to a 32 % increase in signup conversion via in-app messaging and a 63 % rise in email open rates.
    Read source · www.braze.com ↗
  • Dayuse moves from generic messaging to AI-powered personalization with BrazeAI Agent Console™
    Read source · www.braze.com ↗

Value for money

Are the benefits worth the cost?

“Luxury Escapes replaced manual segmentation with an agent capable of classifying users by level of intent, boosting revenue per user by 10%”

Read supporting sources
  • Luxury Escapes replaced manual segmentation with an agent capable of classifying users by level of intent, boosting revenue per user by 10%
    Read source · www.braze.com ↗

Popularity

How much interest does it attract?

Coming soon

Product-specific search-interest measurement is not available yet.

Pricing

Pricing not available

We don't have pricing details for BrazeAI™ yet. Ask Braze for a quote.

Security and compliance

As reported by Braze. Ask for audit reports before you buy.

  • HIPAACompliant
  • GDPRCompliant

Is this your product?

Claim it to keep details accurate and submit evidence for the next ranking review.

Claim BrazeAI™