AI for ITSM
AI for IT Service Management (ITSM).
What it does
AI for IT Service Management (ITSM).
- IT service desk automation
- HR employee support
- Customer service automation
- Enterprise task and workflow automation
- AI agent orchestration
- Category
- IT support and operations
- Users
- Large enterprises, Fortune 500 companies, Federal and defense agencies
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Aisera doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Aisera. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- CSA STAR Level 1Certified
- SOC 2Compliant
- HIPAACompliant
- PCI DSSCompliant
- GDPRCompliant
- CCPA/CPRACompliant
- AES-256 encryption at rest
- TLS 1.2+ encryption in transit
- PII/PCI/PHI anonymization
- Role-based permissions enforcement
- Safeguards against prompt injections, data poisoning, and model manipulation
Reviews
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