Endpoint Care

IT support and operations · by idemeum, Inc.

Autonomous IT helpdesk; AI agents that resolve endpoint tickets end-to-end without a technician in the loop.

Where it ranks

Current edition · updated Oct 20, 2026

What it does

Autonomous IT helpdesk; AI agents that resolve endpoint tickets end-to-end without a technician in the loop.

  • Autonomous IT ticket resolution
  • Application allowlisting
  • Endpoint privilege management
  • Just-in-time admin access
Category
IT support and operations
Users
Small to Medium Businesses, MSPs
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0

Prices as published by idemeum, Inc., checked Oct 2026.

Security and compliance

As reported by idemeum, Inc.. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • CISCompliant
  • NIST CSFCompliant
  • PCI DSSCompliant
  • HIPAACompliant
  • ISO/IEC 27001Compliant
  • ISO 9001Compliant
  • FIPS 140-2Compliant
  • Security-by-design approach
  • Security gate for prompt injection and sensitive target detection
  • Plan-and-execute with binding contract constraints
  • Reasoning guard for tool validation and risk thresholds
  • Execution guard for runtime tool checks
  • Deterministic TypeScript tools with auditable execution
  • Secret redaction for tool outputs
  • Cloud chat audit trail
  • Multi-factor authentication using biometrics and certificates
  • Device compliance validation
  • Hardware-backed crypto key storage
  • API key encryption
  • Zero standing privilege
  • Default-deny application control

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