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Universal IT Assistant

IT support and operations · by Leena AI

AI IT support assistant for resolving employee IT issues and incidents.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

AI IT support assistant for resolving employee IT issues and incidents.

  • HR Service Delivery
  • IT Support
  • Finance Operations
  • Procurement
Category
IT support and operations
Users
Global Fortune 500 enterprises, Back-office operations teams
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • CustomCustom
    • Quoted by their sales team

Prices as published by Leena AI, checked Oct 2026.

Security and compliance

As reported by Leena AI. Ask for audit reports before you buy.

  • SOC 2Compliant
  • ISO/IEC 27001Certified
  • HIPAACompliant
  • ISO/IEC 42001Compliant
  • EU AI ActCompliant
  • NIST AI RMFCompliant
  • AES-256-GCM encryption at rest
  • TLS 1.2+ encryption in transit
  • AWS KMS key management with optional bring-your-own-key (BYOK) for regulated workloads
  • SAML 2.0 and OAuth 2.0 SSO & MFA support
  • Native integration with Microsoft Entra ID, Okta, Google Workspace, and any standards-compliant IdP
  • AWS WAF at the edge
  • Tamper-evident audit trails
  • Mandatory code review before production
  • Third-party penetration testing with reports available under NDA
  • Permissions inherited from source systems (SharePoint, Workday, ServiceNow, AD, and 200+ others) with no parallel permissions table
  • Data purged on request, fully erased within a defined window after contract termination

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